Frequently Asked Questions

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FAQ

Materials

Is the canvas stretched?

Our printed canvas products are unstretched and delivered rolled, unless a framing option is selected. Framed canvas products include complimentary mounting prior to framing.

Shipping

Do you ship internationally?

We don not currently ship internationally.

How long will my order take to be delivered

There is a production time of 4-5 business days for art prints and canvas prints. Framed artwork has a production time of 5-10 business days. Shipping time is not included in this estimate.

If you order both prints and framed artwork, you may receive more than one tracking number for your order due to differences in production time.

Damaged Products

What if my product is damaged?

Please take a picture of the damage within 1 week of delivery and email us at info@winfieldfineart.com and we will work with you to either refund or replace the product.

Interior Designers

Do you offer discounts to registered interior designers?

Yes, if you are interested in getting an interior designer discount please email us at info@winfieldfineart.com for a promo code.

Do you offer more sizes and framing options for interior designers.

Yes, please email us at info@winfieldfineart.com to discuss custom orders.

Get in touch

Have questions about your order, or a general enquiry?